Automations · Keep customers happy

Not built yet

Review Responder

Every review answered, including the ones you are dreading.

Tell me you want thisSee what is running today

What it does

A new public review appears.

Writes a reply matched to the review's tone and rating — warm for the good ones, measured and non-defensive for the bad ones. The angry two-star review is the one that most needs a same-day response and is the one that always waits a fortnight.

What you approve
The draft reply, ready to post once you are happy with it.
What you connect
  • Your business listing
Who runs it
Roux. It is hosted, monitored, and maintained on my infrastructure — there is nothing for you to install or keep alive.

Worth knowing. Roux drafts the reply for you to post rather than posting it directly. Auto-posting to review platforms is a good way to lose control of your public voice.

$149a month, once it exists

This one is specified but not yet running. Demand decides what I build next, so saying you want it genuinely moves it up the queue — and I will tell you honestly how far off it is.

Tell me you want this

Also in keep customers happy

Inbox Triage

A shared inbox that arrives sorted, with the replies already written.

Review Requests

Ask for the review while the job is still fresh in their mind.

Win-Back Campaigns

Reach the customers who quietly stopped coming back.

Something on the list already running?

Three automations are live today and can be set up this week. Start with one of those, and this one arrives as part of the same subscription when it ships.

Book a setup callBack to all twenty